The intelligence behind the Agents.

MemEx holds what your CRM can’t: terminology, policies, rules and past decisions.

Your CRM records a member’s grade and renewal date. MemEx knows what your organisation means by an engaged member, why the reinstatement rules exist and what the committee decided last spring. Each piece is organised by area, such as membership, renewals or events, with an owner and a version history. So every Agent works from the same understanding.

This is the Context Engine.

MemEx gathers the evidence for each question and passes it to the AI model.

Ask why retention has fallen in London. MemEx brings together renewal records, subscription prices, grade data and your own context, limited to what the asker can see. The answer lists its sources and states its gaps: no exit surveys have been recorded in London since March, so the data shows where and when members left, but not yet why.

MemEx connects to the systems that hold your data, whichever they are.

CRM, events, finance, learning and documents. MemEx reads each one where it lives, so there is nothing to migrate and no new database to keep in step. Use it with MemEx CRM, or with the systems you have today. So you can start without replacing anything.

Findings, decisions and outcomes are kept together.

A finding, the evidence behind it, the decision taken and the result are stored as one record. So whoever picks it up next starts from what the organisation already knows.

Routines. MemEx checks the areas you choose on a schedule, every night or every week. So problems surface before anyone thinks to ask.

Models will keep improving. Your knowledge, evidence and history live in MemEx, not inside a model, so you can move to a better one without starting again.

Ask, investigate, review Findings, approve actions and see what every Agent is working on, in MemEx Intelligence.