Everything a member needs, without going through your office.
From renewals and payments to CPD, event bookings and the member directory — the MemEx Member Portal is where your members do it for themselves.
MemEx Member Portal is the self-service component of MemEx, built by Wattle, where members renew, pay, book events and manage their own CPD without going through the office.
Self-service
What members do for themselves
Membership
Members see their grade and history, renew or upgrade, and manage their own details, preferences and consent.
Payments
Members pay by card or direct debit, set up a mandate, manage a payment plan and see everything they have paid.
Events and learning
Members book events and courses, manage their bookings, sit exams and see what is coming up that is relevant to them.
CPD
Members record activity against their goals, track progress through the cycle and evidence their qualification status.
Documents
Certificates, invoices, guidance and standards sit in one place that members can find again.
Community
Members find each other in the directory by interest, expertise and region, message directly, and join committees and special interest groups.
Engagement
A reason to come back between renewals
Members see an activity timeline for their part of the organisation, and receive notifications and broadcasts that are relevant to them rather than general.
The directory, the groups and the committees give a member a reason to sign in when nothing is due — which is what makes the portal worth having in the eleven months when nobody is renewing.
Configuration
Changes without a development project
The portal is built from tabs, panels, tables and forms, arranged for your organisation and your member types. Changing what members see is configuration work rather than development.
The portal editor puts that in your hands. Your own team composes and changes portal pages directly — adding a panel, changing a table, adjusting a form — without raising a request or waiting for a release.
Platform
It improves without a project
The Member Portal runs on Wattle's platform, and that is what keeps it improving instead of sitting frozen between projects. Security patching, performance and platform upgrades are ours to handle.
Your member data stays in your CRM, in your own Microsoft tenant. The portal reads and writes to it, and never holds a second copy of your membership.
See what your members would see.
Book a demo and we will run it on a phone, the way they would use it.