Branches, groups and community
Bring branches, regions and specialist communities into the same membership platform, with their people, communications, events and activity connected to the wider organisation.
Branches and groups in MemEx sit within the same membership structure as the rest of the organisation. Members can belong to regions, branches and specialist interest groups, while each group can manage the information and activity relevant to them without creating separate systems or spreadsheets.
Directories and member-to-member communication can be controlled through member preferences and permissions, giving people useful ways to connect while keeping personal information protected.
Groups can also manage their own communications, events and activity, with everything feeding back into the wider member record. That gives your organisation a clearer view of engagement across communities while allowing local and specialist groups to operate with appropriate autonomy.
Group membership and its rules, with members joining through the portal and group organisers seeing their own membership. That last part is the one that usually needs building deliberately: a branch chair legitimately needs to see who is in their branch, and just as legitimately should not be able to see the whole national register. Held properly it is a permission rather than an export somebody emails once a quarter.
Partner and sponsor organisations held against the organisation record with their own entitlements. Keeping the partnership on the organisation rather than on a contact is what survives staff turnover: the relationship, what it includes and what has been invoiced for it all stay put when the person who negotiated it moves on, which is when these arrangements most often quietly lapse.
A member directory searchable by interest, expertise, region and grade, with each member controlling what appears, which is the difference between a directory members use and one they opt out of. Because it is a view of live membership rather than a page, somebody who transfers grade or lapses is shown correctly without anybody updating anything, so the directory does not slowly become the least trustworthy thing on your site.
Direct messaging between members through the portal, without either party exposing an email address. That constraint is what makes the directory usable at all: plenty of members will happily be findable and contactable while being entirely unwilling to publish an email address, and offering the first without the second is the whole reason they take part.
Broadcast messages to a group or a cohort, and notifications against a member's own activity, so what a member sees is relevant to them rather than sent to everyone. Sending less, more precisely, is the actual goal. An organisation that mails everything to everybody trains its membership to ignore it, and then has nothing left to reach them with when something genuinely matters.
A timeline of what is happening in the parts of the organisation a member belongs to. This is the thing that gives somebody a reason to open the portal in the eleven months when nobody is renewing, which is the whole difference between a portal used once a year under duress and one that has become a habit worth having.
Standard
Included as standard
Configured
Configured to your rules
Related
Connected areas
See your communities in MemEx
Bring us your branch, regional or specialist group structure. We’ll show you how MemEx keeps communities connected without separating them from the wider membership picture.